Skip to content

AI Front Desk

Never lose a patient to voicemail.

When your team is with a patient or the office is closed, Claio picks up. It books appointments in your PMS, answers patient questions, and hands off anything that needs a human. English, French, and Spanish.

400+ clinics. 17+ PMS integrations. Start writing notes today.

  • Centre Dentaire Dentown logo
  • Campbell & Anderson Family Medicine logo
  • Next Generation Medical Healthcare logo
  • Clinique Dentaire Dre Anne E. Beaudoin logo

37%

fewer missed calls

$40K/yr

recovered per location

3 rings

then Claio picks up

Capabilities

How it works, in detail.

01Overflow coverage

Your backup when the front desk can't pick up.

After hours, during the lunch rush, or when your receptionist is with a patient. If no one picks up, Claio answers. It handles appointment requests, patient questions, and billing inquiries so nothing goes to voicemail.

  • Picks up after 3 rings when your team can't answer
  • Covers after hours, weekends, holidays, and busy periods
  • Handles appointment requests, patient questions, and billing inquiries

No voicemail. No lost patients. Your team stays focused.

Get a 15-min walkthrough
AI Front Desk catching an overflow call

02Smart scheduling

Books the right visit in the right slot.

Claio understands your scheduling rules, operatory logic, provider availability, visit type constraints, and books directly in your PMS. No double-booking, no manual entry.

  • Books and reschedules directly in 17+ PMS integrations
  • Understands operatory logic, provider calendars, and visit types
  • Follows your scheduling rules across visit types and providers

Fuller schedule. Fewer no-shows. Less phone tag.

Get a 15-min walkthrough
Smart scheduling interface booking an appointment

03Intelligent escalation

Knows when to handle it. Knows when to hand off.

Claio triages every overflow call and routes urgent or complex cases to the right person on your team, with a full summary of the conversation so nobody starts from scratch.

  • Routes urgent calls to on-call providers or emergency lines
  • Transfers complex cases to your receptionist with full context
  • Logs every call with a summary, PII stored securely

Your staff handles judgment calls. Claio handles the rest.

Get a 15-min walkthrough
Call escalation flow routing to the right team member

ROI

Estimate ROI in 30 seconds.

Your annual increase*

$80,134

401

booked visits

616

calls captured / year

Get a 15-min walkthrough
After-hours booking?

*Estimates. Want a full model? Talk to us.

PMS integrations

Works with your current stack.

  • Athena logo
  • Curve logo
  • Cloud9 logo
  • Denticon logo
  • Dentrix logo
  • Dentrix Ascend logo
  • Dentrix Enterprise logo
  • Eaglesoft logo
  • eClinicalWorks logo
  • ModMed logo
  • NextGen Office logo
  • Open Dental logo
  • Orthotrac logo
  • MacPractice logo
  • Dentitek logo
  • XLDent logo
  • TDO logo

How it works

Chart today. Answer calls in 14 days.

Sign up and write your first note in minutes. We set up your AI Front Desk in the background — import your templates, build your phone agent, connect your PMS, and support you through launch.

Notes

Start now

AI Front Desk

Ready in 14 days

Timeline

  1. Step 1

    Start charting

    Sign up and write your first note in minutes. Claio Scribe works out of the box with your workflow.

    Day 1

  2. Step 2

    Set up Front Desk

    We build your custom phone agent, connect your PMS, import your templates, and configure your escalation rules.

    Week 1–2

  3. Step 3

    Go live

    Your AI Front Desk goes live with dedicated support. Start with one line, then roll out across the clinic.

    Day 14+

FAQ

Common questions.

How does the call transfer work?

You set up call forwarding on your existing phone line. When your team can't pick up, unanswered calls transfer to Claio after 3 rings. Patients hear a natural voice, not a voicemail box.

Does it work with my PMS?

Claio integrates with 17+ practice management systems including Dentrix, Open Dental, Eaglesoft, Athena, eClinicalWorks, and more. Appointments book directly, no copy-paste, no double entry.

How are emergencies handled?

You define the escalation rules. Claio triages every call and routes emergencies to your on-call provider, your receptionist, or an external emergency line, with a full summary of the conversation.

Is it HIPAA-compliant?

Yes. Claio is fully HIPAA-compliant with end-to-end encryption, BAA agreements. Audio is not stored. Call logs and patient data are stored securely in a HIPAA-compliant environment.

Next step

See it in action.

See AI Front Desk configured for your practice, your PMS, your scheduling rules, your escalation logic. Live in 14 days.